Contact Golden Hearts Games Customer Service
Golden Hearts Games Phone Numbers and Emails
Customer Service Number:
-
(617) 286-4588
Golden Hearts Games Emails:
Golden Hearts Games Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Golden Hearts Games Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Golden Hearts Games is 6172864588. 42% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Golden Hearts Games may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Golden Hearts Games Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Golden Hearts Games is 6172864588. 42% of customers managed to speak with a real person.
The average hold time is less than 1 minute. The longest wait times are on Thursday, while the shortest are on Sunday.
Be prepared for the call as Golden Hearts Games may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Golden Hearts Games mainly because of account, shipping and delivery.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Golden Hearts Games is support@goldenheartsgames.com. 97% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Golden Hearts Games Website:
Golden Hearts Games Help Center:
Corporate Office Address:
How Good is Golden Hearts Games's Customer Service?
Summary of Golden Hearts Games Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Golden Hearts Games?
Account Question:
- “Login problem”
- “Winning went to wrong account”
- “Getting my account unlocked as I have sent all required documents”
Payments and Charges Question:
- “I have charges I did not make”
- “Fraude”
- “Took my money and didn't give me my coins”
Shipping and Delivery Question:
- “Did not receive my winnings”
- “I have not received my payout”
- “Didn't get my gift card yet”
Cards Question:
- “Gift card”
- “Had bingo at 5:10pm and wouldnt dab on all 4 cards”
- “Gift card given doesn't work”
Product/ Service Question:
- “I was close to hitting big 2 times I have it on video and it *** glitches all the sudden.You lot of money on this game.I will *** sue”
- “I was told to call you. I'm having issues with my free Games my phone told me to call you”
- “When will I get credited for the game I played”
Request for Information Question:
- “Questions about redemtion”
- “Questions about redemtion and ACH transfer information”
- “Request of bank”
Activation/ Cancellation Question:
- “Cancel redemption request”
- “Cancel withdrawal”
Refund Question:
- “Refund”
Staff Question:
- “Bad online customer service and now it said I have another account using my card”
Other Question:
- “I bought sweeps coins and only play two 60 sc spins and it says I have 0 coins that's sweeps and gold please help”
- “Redemption”
- “Redeem my winnings”
Compare Golden Hearts Games To
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